Word of mouth is a powerful thing. Please take your business somewhere else. Where it is at least appreciated.
I have used Fort Smith Florist for many years and they have always done a great job with beautiful flowers and always delivered when I asked for and sometimes on very short notice
My husband also orders flowers from there to give to me, and I can assure you neither my dad or my husband will be ordering from there ever again.
So I called the florist and politely told them I was displeased with the roses and that they were already wilting. The lady stated (and I quote), "Well, we try to get the freshest flowers, but we can't please everyone." And then hung up on me!
As soon as Monday (THREE DAYS after being delivered), half of the bouquet of roses were wilting. And I know how to make flowers last. I change the water daily and trim the end of the stems often. I have seen Harp's roses hold up twice as long as these roses. In fact, I bought a bouquet of white roses at Harp's the Monday before Valentine's Day and all but one rose still looks presentable. None of them are wilted. And I have had them for 10 days. I have had the roses from Fort Smith Florist for 6 days.
My dad ordered flowers to be delivered on the day before Valentine's Day- one dozen roses. They were delivered in the ugliest vase I had ever seen- this horrible white plastic vase. But the flowers themselves were very pretty, and I just changed out the vase when I got home.
Very poor customer service.
Fort Smith Florist is a US Florist based in Fort Smith, Arkansas. Fort Smith Florist is located at 5900 US-271, Fort Smith, AR 72908, USA.
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