I WAS MISTREATED BYE THE STAFF, I WAS INSULTED, CUSSED, FLIPPED OFF AND TALKED TO LIKE I WOULD NEVER SPEAK TO A LIVING SOUL. THE NEW OWNERS INHERITED A WORKER WHO SOUL IN MY OPINION NEVER BE ALLOWED AROUND PAYING CUSTOMERS AS HE HASN'T THE PERSONALITY FOR IT, OR A PERSONALITY PERIOD IN MY OPINION HE SPOKE SO RUDELY MY DAUGHTER CAME TO MY DEFENCE WHEN THE OWNER JUST STOOD THERE AND ALLOWED IT TO HAPPEN. I WAS SO SHOCKED I LEFT THE BOOTS WHEN THE OWNER ASKE ME TO PLEASE LEAVE THEM SHE WAS SURE SHE COULD GET THE REPAIR STAFF TO FIX THEM. IT WAS THAT SHOP AFTER ALL WHO HAD RUINED THEM WITH WHAT THEY HAD DONE. I WAS ASKING FOR A PAIR OF BOOTS TO BE MADE LARGER IN THE CALF AREA AS I HAVE PUT ON A FEW LBS. IN THE PAST COUPLE OF YEARS AND I HAD TAKEN THEM IN ONCE AND THE BOOTS HAD BEEN RUINED. I DID NOT WANT A TACKIE "NYLON INSET"IN A PAIR OF $600.00 BOOTS I NEEDED LACES AND A TONGUE SO THEY COULD BE LET IN AND OUT FOR FIT SAKE. I WAS TOLD THIS COULD NOT BE DONE. .SO AFTER I WAS SO SORELY ABUSED I LEFT THE BOOTS AND WAS TOLD NO AND SO I PICKED THEM UP AND TOOK THEM UP JENNY LIND ROAD TO OLD FORT SMITH LEATHER. THEY LISTENED. I PUT THE BOOT ON THEY MEASURED AND I LEFT THE BOOTS AND IN LESS THEN AN HOUR THE BOOTS WERE FIXED AND CAN NOW BE WORN AGAIN THIS WINTER. AND ON THE MOTORCYCLE. I WILL NEVER GO BACK AND I WILL TELL EVERYONE I KNOW TO STEER CLEAR OF THE SHOE REPAIR SHOP AS THEY HAVE AN EMPLOYEE WHO HAS NO IDEA WHAT CUSTOMER SERVICE REALLY IS AND NEW OWNERS WHO HAVE ZERO CONTROL OF THIS UNRULY AND ABUSIVE EMPLOYEE. #SHAMEONYOU
If you need to cram your feet in those shoes or boots. This is the place to go. They can stretch them.
We have used Duffy's for years. The workmanship and service are excellent! I would definitely recommend this place. The staff is very pleasant and kind.
SLOW REALLY SLOW.
Duffey S Shoe Repair is a US Point Of Interest based in Fort Smith, Arkansas. Duffey S Shoe Repair is located at 2311 Rogers Ave, Fort Smith, AR 72901, USA.
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