It's a nice feeling knowing that they are there to "have my back" if I need anything for the bike. I've been burned by dealers in the past, but I have no qualms about their integrity and doing what's right. Their prices are fair and they won't try to upsell you on something you don't want. They feel more like family than a bike place...and that's a good feeling.
Always very helpful. We have bought 3 motorcycles from here and we have not had one problem with either of them. Very polite and knowledgeable about there products. I let service my bikes, and they have always done a good job. I recommend it to my friends and family
I purchased a Stryker from Westark Yamaha over a year ago. They were very easy to work with during the transaction. I was impressed then and I've been even more impressed since then with their service. They have been more than fair in all of our dealings. The service department is attentive to what needs to be done, the parts department is well stocked with Aaron being always eager to help without trying to oversell. In fact, the whole staff is there for one thing.. to serve the customer.
I've never had anything but good experiences from this place. Manager is very knowledgeable and is a straight shooter. I can appreciate that. Some places will tell you anything and everything is wrong just to get your $$$ when it's not nessesary. Larry gives his honest opinion and has helped me learn a lot more about my bike. Took it for a valve adjustment, and 2,000 miles later had a tick in the front cylinder. (That he noticed) and offered to double check them for free!! That's good service.
Took my jet skis that I purchased there, have always had serviced there, and worked on there. They had previously worked on the motor of one of my jet skis and when we went to get them ready to go to the lake there was oil everywhere. We took them over there and told the lady in the front the issue, she sent out who I assume is the owner/shop manager. From the moment he made contact with his he was beyond rude, told us he didn't have time for this s***, he had 80 other bikes back there to work on. That's what he started with, no hi how are you or anything along those lines. He proceed to take the seat off the jet ski in the parking look at rudely/sarcastically tell me & my 70 year old grandfather who can barely even walk how it was somehow our fault, even though we have not touched the bike since they worked on it. I was trying to point out something to him with the oil level and he stuck his finger in my face and said he shouted would not talk to me, he would only talk to my grandfather. (I'm 21 years old, it's not as if I was some 15 year old kid being smart with him) My grandfather walked over and told him By God you will talk to me and then the owner proceeded to cuss us and insult us in every way possible. F this, f you, get the F off my property. I wasn't sure if we were about to be in a fist fight or a gun fight in the parking lot at 9:30 in the morning. Needless to say, STAY FAR AWAY FROM THIS PLACE.
Excellent service department. Low prices
Westark Yamaha is a US Car Repair based in Fort Smith, Arkansas. Westark Yamaha is located at 3109 Grand Ave, Fort Smith, AR 72904, USA.
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