Went today for the first time in a couple months. Looked like all new people working and one yelled, "That's all I want to do is wash another F'ing truck". Heard it again with the truck behind me pulled up. They started scrubbing my paint without wetting it down first. F-bombs the whole time I was there. I will never, ever go back here again. Started telling people about it and they all mentioned cases of scratched paint from this car wash. Stay away!
DON'T GO HERE!!!!!!!! I WOULDN'T EVEN GIVE THEM 1 STAR!!!! THEY SCRATCHED MY CAR SO BAD NOW HAS TO OTHER REPAINTED OR HEAVY COMPOUND BUFFING!!!!!!! THE OWNER TOLD ME THEY DON'T HAVE INSURANCE AND WAS A SO MEAN ABOUT HE WOULD'T DO ANYTHING TO HELP!!!!!!! HE WAS SO UNPROFESSIONAL HANDLING IT. HE'S ONLY REPLY IS THEY DON'T SCRATCH CARS AND I SAID YOU DID MINE AND HE SAID SO!!!!! CONSUMER BEWARE!!!!!! DON'T LET THEM TOUCH YOUR VEHICLE!!!!!!!!
They broke the power mirror on my truck and won't do anything to make it right. Do not go here
As I was in the final stages of the car wash I heard a thump at the back of my car. When I got home I saw large scratches on the drivers back hatch and over the top and back of the door. Never go back there again.
The workers obviously have a bad attitude. No sign to say "when you pay"!! So I asked "do I pay at the end?" and he just said "Pay here!" No please, thank you, nothing! They don't want to be there. They did a poor job. Just used brushes and missed a lot of grime. They take no pride in their work. Then they just sit down and mumble and act like they don't care. When I was young I worked at a car wash and had fun. I will not go back there. The manager obviously does not know what he is doing if he allows this to happen.
Splash Express Car Wash is a US Car Wash based in Fort Smith, Arkansas. Splash Express Car Wash is located at 3410 S 74th St, Fort Smith, AR 72903, USA.
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