I went to Regal Nails in Fort Smith AR on Zero street. After having these nails A DAY, one broke off. So, I called to see if I could make an appointment just to get it fixed. I had to wait a couple of days because of my work schedule. In that time, another three popped off. I decided then I just wanted my money back ((I was charged $40 for the nails you see. I tipped $7 making them $47. I would normally tip a full $10, but since my cuticle was sliced open and bleeding on one, I docked $3)) because these nails would obviously just continue to break. When I went in and asked for a refund, the man working told me no, they could only "fix" them. I then asked if there was a corporate number I could call and his response was "There on the sign. Good, go ahead and call them." as he walked back to his seat and ignored me. I will NEVER return here. I work in the beauty industry and have for over 6 years. I know good work, and I know what professional and proper customer service is. I've had nails for the last 10 years. This has NEVER happened. Unless you want to be charged an arm and a leg for horrible service and quality, I would not go to this location. EVER.
Nicest people ever! Great service too
First time here and I got a deluxe pedi! Great massage and I felt relaxed. Forgot I was even in Wal-Mart. Definitely coming back
all the ladies in the nail shop are super sweet, and they make sure you like everything before they continue to do your nails. love them!
Regal Nails Salon Spa is a US Hair Care Studio based in Fort Smith, Arkansas. Regal Nails Salon Spa is located at 2425 S Zero St, Fort Smith, AR 72901, USA.
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