I have been home on numerous occasions (expecting deliveries), and watched as they've driven right past my house. The tracking information then reflects that they "attempted delivery" when they did no such thing. I have called customer service and have been treated like trash. Just yesterday I was expecting a package. I was home. However, the truck drove right by with no attempt at delivery. The tracking information now states that the package is being returned to sender. So confused as to why they work so hard at NOT working. I've had wonderful service from UPS in the past in other parts of the state, but I've never had good things to say about the Fort Smith location. There may be a few good ones who work there, but on the whole, they are rude, hateful, and lazy. I wish that corporate would do something since it appears that I'm not alone in my opinion.
Would like to see better hours for the public.
Fast service and a clean store.
It took me a little bit to find the location, but when I did the reps were able to help me get my boxes sent and were very professional. I really liked them and assured me with my packages.
Well if you ask me, the only company that should deliver pkgs is the USPS and FEDEX. Not the brown truck. Pick up and delivery suck. Complaining is a joke. Been there, done that.
Ups Customer Center is a US Point Of Interest based in Fort Smith, Arkansas. Ups Customer Center is located at 6715 S 28th St, Fort Smith, AR 72908, USA.
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