Thank you!
I am a long time customer of Blaylock Heating & Air Conditioning, Plumbing and Draincleaning. They have never let me down and today, 8/17/2015, was no exception. My outside a/c unit is an old one and was existing when we purchased this home many years ago. The HVAC Technition was Brian and he was patient and thourough while working in the heat outside and inside. He trouble shot the problems and got it running again to our relief.
Middle of July our AC quit. I called 5 different companies to schedule service. 2 never called me back, 1 said it would be a week before they could get here. Blaylock's put me on their list for service even though they had a lot of calls that morning. Serviceman arrived at 2:30pm and could tell immediately what the issue was. Made the repair and had my AC running in less than 30 mins! Quick, knowledgeable and affordable...will use them again for sure!
Called Blaylock H&A late in the day yesterday to schedule an inspection and check-up of my heating and air unit. They told me it would be the next day, which was perfect for me. Got a call from Blaylock the next morning asking if now was a good time to send out a technician and I agreed. A few minutes later, Vin, the service technician arrived. He was extremely professional, friendly and proficient. He checked out our system and the only thing issue he found was the condenser coil on the outside unit was filthy. He happily sprayed it out and then checked the refrigerant level which he assured me were good.
Having used another H&A company in the past, I was pleasantly surprised to have this level of service. I will only recommend Blaylock to my friends and family in the future.
Phyllis Cooper
Fantastic people and great service!!!
Thank you, Brian for a job well done.
A technician came to look at our house because one room was not receiving air conditioning. He was professional and attempted to resolve the situation and gave us tips on how to cool the room. Before he left he said if the room did not cool by the end of August to call back and he would examine the house at no charge. After several weeks the temperature of the house increased. Multiple rooms are now not receiving air. When we called back a receptionist said a technician could come for a $90 labor fee. When we explained the situation; how the technician said he would revisit at no charge and our situation has worsened, she said that is their policy and there is nothing she can do about it. She ended the conversation by saying she had to go and could not help us without sending someone at a $90 fee. Clearly the business owners does not value their customers or quality of service. This is the worst experience we have had with a service company and I highly recommend not using them.
Fort Smith, Arkansas.
Blaylock Heating Air Conditioning Plumbing And Draincleaning is a US Plumber based in Fort Smith, Arkansas. Blaylock Heating Air Conditioning Plumbing And Draincleaning is located at 1900 O N St, Fort Smith, AR 72901, USA.
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