Ez and fast to go in and make payments. Employees I talk to are always friendly.
Worst car buying experience I've ever had. When I asked how many owners the car previously had, they replied saying "we have no way of knowing that". I was thinking to myself, have you ever heard of CarFax? They rushed us through the "contract", saying the car would be only $170 every two weeks, or $340 a month. First thing, I've never even heard of paying a car payment more than once a month. Then the money we put down suddenly disappeared and they said there was no record of it. We go to make our first payment and they want $569 dollars, when we were told it'd be $170. The payments just got higher and higher and spiraled out of control, until they were wanting $310 every two weeks or $620 a month, mind you for a damn FOURTEEN year old Chevy Monte Carlo w/ no air. Hell I've never even paid over $600 a month for a NEW car, much less for a fourteen year old Chevy w/ bad shocks, no air, and bad alignment. The manager or whatever he was, Steve, was a complete prick who acted like he was doing us a huge favor and would say things like "you knew what you were getting into". He was rude and and tried to intimidate us, I just let them take the car back because I'll be damned if I pay the ridiculous amount they were asking for that old of a car. This place is predatory lending at it's worst, nothing but lemon dealers and scam artists. DO NOT GO HERE. YOU WILL REGRET IT.
First and foremost, If you are considering buying a vehicle I would avoid this company all together. Buying a vehicle from this place is sadly one of the worst mistakes I have ever made in my life. I am paying incredibly high interest. The vehicle I purchased has a Kelly Blue Book value of roughly 5000 dollars. My car was sold to me for over twice this. Given, this was the first time I ever purchased a vehicle. However, a company that would take advantage of someone the way I was is honestly sad. When I realized my mistake it was too late. I was told "We give the best deals possible" I have went without food sometimes to pay for my car. Anytime I go to the dealership with a problem I am told nothing can be done. I will never be taken advantage of like this again. I am almost done with my payments and really cannot wait to be done with this disgrace of a business.
I have not ever had any issues with Car Mart of Fort Smith. I pay my bill on time and if I have an issue I call before hand to work out something. It's that simple. Even when I have issues with a car they fix it no matter what. If the part is not covered they fix it and tack it on to my bill and I pay it back. So regardless I'm winning and they are winning. If you pay your bill and show respect they will treat you with respect. It's that simple. Been with them for almost 8 to 10 years can't remember exactly and I have yet to have any sort of problems. (Of course I do miss the other Head Mechanic) but that's just my opinion. So, pay your bill, and get more.
Last year in May 2016 I called ahead 3 days before I left my job in Dallas TX to come and make the final payments I owed roughly 400-500$ on my 02 Chevy Tahoe. I got to the lot and was trying to work out a deal and trade in the Tahoe toward a 05 Chevy Avalanche with less miles. The manager called the local police and had me arrested for trespassing and repossed my Tahoe. I have paid over 17,000.00$ on the vehicle over the 3 1/2 years I was financed for the original amount of just under 14,000.00$ ...asking price was 10,999.00$. While I was apprehended by law enforcement and unable to go up to the lot and work out paying off my vehicle they informed me that the vehicle was sent to auction and everything I owned that was in the vehicle...clothes..tools...gear...every thing got thrown away. Please tell me that is not good for business.... Thanks a lot Cat-Mart!
Car Mart Of Fort Smith is a US Car Dealer based in Fort Smith, Arkansas. Car Mart Of Fort Smith is located at 4006 Towson Ave, Fort Smith, AR 72901, USA.
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