My phone is great and I will back
My iphone had broken screen components.. I called the store at about 4:45 PM. I was told that they could replace the damaged parts by closing time at 6 PM if I could get the phone there quickly. They did a full function test and charged me about $ 110, which was cheaper than Apple, which would have necessitated postage, or a trip to the Apple store in Tulsa. My phone functions flawlessly. I highly recommend this company for repairs needed outside of Apple's warranty. The price charged me by Gadget Grave was less than the extended plan pitched by Apple . I was unaware of Gadget Grave until I spoke with a friend. The employees are nice and explain things in plain language. I will definitely take my other devices to Gadget Grave. They warranted my new parts for 6 months.
My laptop hard drive was in bad shape and the laptop itself was broken beyond repair. I purchased a reasonably priced refurbished laptop from them, then learned from John, the technician, that it might not be possible to transfer all of my hard drive data to the new laptop, particularly Microsoft Office applications. I was crushed, as years of genealogy data and other very important files looked as if they might not be able to be transferred. John, the tech here in Fort Smith, kept me totally updated while it was there, and I was devastated to think I might lose years and years of data collected (my own dumb fault because I did not back it up anywhere), but this morning received an early Christmas gift. Through much effort on their part, John and Frank were able to capture ALL of my data and everything in MS Office, as well as all photos and documents! I am so grateful to John for his perseverance and hard work - he knew how much it meant to me to have everything back. He and Frank are miracle workers, because I know it was not an easy task, but they didn't give up! I give them a 10 - and highly recommend their services to anyone with gadget problems. They stuck with it until it was done and went above and beyond to achieve customer satisfaction - thank you, John and Frank!!
The staff was super friendly. I have used them before when I had a issue with my laptop. Great prices. I order a glass cover for my phone from them. When I went in to pick it up, Thomas put it on for me perfectly. Thanks guys!
Had a great experience Thomas was upbeat and in the spirit very friendly and knowledgeable. Recommend him
This was my first experience with Gadget Grave. Best Buy recommend them and I took my phone in at 3:30 and they repaired it and I picked it up at 5:45. The price was higher than I would deem reasonable but I rate them 5 stars for exemplary service, professionalism, and quality of work!
Gadget Grave is a US Electronics Store based in Fort Smith, Arkansas. Gadget Grave is located at 4900 Rogers Ave #103i, Fort Smith, AR 72903, USA.
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